Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Planet 7 Oz Casino. Please read them carefully before creating an account, depositing funds or participating in any games.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Planet 7 Oz Casino. They apply to the website, account services, games, promotions, payment features and other services made available through the platform. By accessing the website or using any service, you confirm that you have read, understood and accepted these terms.

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If you do not agree with any part of these terms, you must not use the website or open an account. Additional rules may apply to particular games, promotions, payment methods or features. Those rules will be displayed when relevant and form part of these Terms & Conditions. If there is a conflict between a promotion-specific rule and these general terms, the promotion-specific rule will apply to that promotion.

You are responsible for reading the current version of these terms before using the service. Planet 7 Oz Casino may update, replace or amend these terms when reasonably required, including to reflect changes to the service, technology, law or regulatory expectations. Continued use of the website after an update means that you accept the amended terms.

You must use the website only for lawful purposes.
You must provide accurate, complete and current information when requested.
You must comply with any applicable game, promotion and payment rules.
You must not use another person’s account or allow another person to use yours.
You are responsible for checking whether online gambling is lawful in your location.

2. Eligibility, accounts and security

You may use Planet 7 Oz Casino only if you meet the applicable minimum age and legal eligibility requirements. You must not access the service if you are under the legal gambling age, prohibited from gambling, subject to a self-exclusion arrangement, or located in a place where the service is not permitted. It is your responsibility to understand and follow the laws that apply to you.

Only one personal account may be created unless the operator expressly approves otherwise. An account must be registered in your own name and used only by you. You must not create an account on behalf of another person, use false details, or attempt to avoid account restrictions by creating additional accounts.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Choose a strong password, do not share it with anyone, and notify the operator promptly if you believe your account has been accessed without permission. You should also keep your account and device security measures up to date.

The operator may request information to verify your identity, age, address, payment method or source of funds. Verification checks may be carried out when an account is opened, when transactions are requested, or at other appropriate times. You must provide information that is accurate and suitable for verification. An account or transaction may be restricted while checks are being completed.

Register using your own legal details.
Keep your account information accurate and updated.
Use only payment methods that belong to you or that you are authorised to use.
Respond promptly to reasonable verification requests.
Tell the operator if your circumstances mean you should stop or restrict your gambling.

3. Deposits, withdrawals and game play

You may deposit funds only through payment methods that are available on the website and accepted by the operator. You must ensure that the payment method is registered to you or that you otherwise have lawful permission to use it. Deposits must be made for genuine recreational use and not for any unlawful purpose.

You should check the transaction details, any applicable conditions and any information shown before confirming a deposit or withdrawal. Financial transactions may be subject to verification, processing checks, third-party payment rules and applicable legal requirements. The availability of a particular payment method may change without notice.

You may participate only when you have sufficient cleared funds in your account and the relevant game is available. A bet or game instruction may be treated as confirmed when it is accepted by the platform. You should check the result of each transaction and game before continuing. If there is a technical interruption, do not assume that an instruction was completed; check your account history or seek clarification through the available support channel.

The operator may correct an obvious error, including an incorrect display, game result, balance entry or transaction record. Where appropriate, the account may be restored to the position it would have held if the error had not occurred. If you notice a suspected error, you should stop using the affected feature and report it as soon as reasonably possible.

You must not use the service to launder money, conceal the source of funds, commit fraud, manipulate a game, interfere with the platform, or carry out any activity that breaches applicable law. The operator may delay, refuse, reverse or investigate a transaction where there is a reasonable compliance, security or integrity concern.

4. Promotions, responsible gambling and acceptable use

Promotions, bonuses, rewards and other offers are subject to their own terms. Before participating, you should review the stated eligibility requirements, qualifying activity, expiry information, wagering or play conditions, withdrawal rules and any restrictions. Unless an offer specifically states otherwise, promotions cannot be combined and may be available only once per person, household, device or payment method.

The operator may withdraw or amend an offer where this is permitted by the applicable promotional terms, including where an offer has been used incorrectly, obtained through abuse, or affected by an obvious technical or administrative error. You must not use multiple accounts, automated tools, misleading information or coordinated activity to obtain an unfair promotional advantage.

Gambling involves risk and should be treated as entertainment rather than a way to earn income or recover losses. Set a budget and time limit before you play, keep gambling separate from essential spending, and never gamble with money you cannot afford to lose. Do not chase losses, borrow money to gamble, or play when you are upset, under the influence of alcohol or drugs, or unable to make clear decisions.

Take regular breaks and keep track of how much time you spend playing.
Use available account tools to set personal limits or restrict access where offered.
Request a break or self-exclusion if gambling is no longer enjoyable or manageable.
Seek independent support if gambling is affecting your finances, relationships, health or daily life.
Do not encourage another person to gamble beyond their means.

You must use the website respectfully and must not upload malicious code, attempt unauthorised access, interfere with another user, copy or exploit platform content, use bots or scraping tools, or engage in abusive, threatening, deceptive or discriminatory behaviour. Content submitted by you must not infringe another person’s rights or contain unlawful material.

5. Suspension, liability and other legal information

The operator may suspend, restrict or close an account where it reasonably considers this necessary to protect the service, comply with legal obligations, complete verification, investigate suspected fraud or misuse, protect users, or enforce these terms. An account may also be restricted following a request for self-exclusion or another responsible gambling measure. Where appropriate, you may be asked to provide further information before access or transactions can continue.

If your account is closed, you must not attempt to create or use another account without permission. Any decision concerning an account, balance, transaction or promotion may be reviewed in accordance with the operator’s procedures and applicable law. Where funds are held for you, any permitted return will be handled subject to verification, legal requirements and outstanding obligations.

The website and its content are provided subject to availability. Access may be interrupted for maintenance, updates, technical faults, security reasons, events outside reasonable control or other operational requirements. The operator does not guarantee that the website will always be available, error-free, secure or compatible with every device or connection.

To the extent permitted by law, the operator is not responsible for loss caused by your failure to keep account details secure, your misuse of the service, problems with your device or connection, or reliance on information that is incomplete or out of date. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law, including the Australian Consumer Law.

The Privacy Policy explains how personal information may be collected, used, stored and disclosed. By using the website, you acknowledge that information may be handled in accordance with that policy and applicable privacy requirements. Questions or complaints should be raised through the support or contact options made available on the website, with enough information to allow the matter to be reviewed.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any applicable policies and offer conditions, represent the rules governing your use of Planet 7 Oz Casino.