Betting Rules

You must have a registered account before placing a wager or entering a game where an account is required. The information provided during registration must be accurate, complete and kept up to date. An account may only be used by the person in whose name it is registered. You must keep your login details private and must not allow another person to place bets or play using your account.

You must meet the applicable minimum legal age and any location requirements before using the website. In Australia, gambling age requirements generally require a person to be at least 18 years old, but you remain responsible for checking the laws that apply to you. You must not use the website where online gambling is prohibited or restricted by the laws of your state, territory or current location.

Planet 7 Oz Casino may carry out identity, age, payment method and location checks. These checks help protect players, prevent fraud and support compliance with applicable legal and regulatory obligations. You may be asked to provide information or documents before an account can be fully used, a wager can be confirmed or funds can be paid out.

Account and player responsibilities

• Provide truthful and current registration details.
• Use only payment methods that belong to you or that you are authorised to use.
• Keep your password and other security information confidential.
• Check each wager carefully before confirming it.
• Use the website only for personal entertainment and not for unlawful purposes.
• Follow any game-specific instructions, displayed limits and promotional conditions.
• Tell the operator promptly if you suspect unauthorised account activity.

One person should not create or operate multiple accounts unless this is expressly permitted by the applicable account rules. Duplicate, linked or misleading accounts may be reviewed. Where an account appears to breach the rules, the operator may restrict access while checks are completed and may take other action allowed under the Terms and Conditions.

You are responsible for reviewing the information displayed on the website before playing. This includes the game rules, stake options, applicable limits, potential returns, payment requirements and any conditions attached to a particular wager. If you do not understand a rule, do not place the wager until you have obtained clarification through the available support process.

Results are determined using the result produced by the relevant game system, event source or other official source described in the applicable game rules. For casino-style games, this may be the result generated when a game round, spin, hand or other play is completed. Once a game has produced a result, changing the browser window, losing an internet connection or leaving the website does not normally undo the completed play.

A wager is settled according to the rules displayed for the selected game or market at the time of acceptance. The settlement rules may explain qualifying outcomes, winning combinations, ties, postponed events, abandoned events, incomplete rounds and other circumstances that can affect the result. If there is a conflict between a short on-screen description and the detailed rules for the game, the detailed rules normally provide the relevant interpretation.

Balances, payouts and transaction records

When a wager is settled, any applicable return is normally credited to the account balance through the website’s systems. The amount shown may take account of the stake, the applicable odds or payout, and any valid terms connected with the wager. A balance entry is not necessarily final if the transaction is subject to verification, correction or review.

Players should review their account history regularly. The history may show deposits, wagers, game rounds, returns, adjustments, withdrawals and other account activity. If an entry appears incorrect, raise the issue through the available website support process as soon as possible and provide the relevant transaction details. Keeping screenshots or other records can help with an investigation.

Payment processing and withdrawals may be subject to identity checks, source-of-funds checks, payment method restrictions and other account procedures. The name on a payment method should correspond with the verified account holder unless an approved alternative has been expressly allowed. The operator may delay or refuse a transaction where it cannot verify ownership, legality or security.

Technical problems and interrupted play

If a technical issue interrupts a game, the outcome will be determined using the records held by the relevant system. An interrupted display does not automatically mean that a wager failed or that it should be repeated. Check the account history before attempting to play again. If a result cannot be established reliably, the operator may investigate the records and apply the relevant game rules.

The website may not be available continuously and may be affected by maintenance, network problems, device issues or events outside the operator’s reasonable control. Players are responsible for using a suitable device and connection. The operator is not responsible for losses caused solely by a player’s device, internet service, software, failure to follow instructions or failure to protect account access.

Do not repeat a wager simply because a screen appears frozen, a confirmation message is delayed or your connection has been interrupted. First check whether the transaction has been recorded. If you submit a second wager before checking, both wagers may be processed if both were successfully received and accepted.